Last updated: 21 Nov 2025
1. Introduction
Welcome to edfusionglobal.com (the “Site”). We at ED Fusion Global Private Limited (“we”, “us”, “our”) respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.
By accessing or using our Site and/or services, you accept the practices described in this Policy. If you do not agree with this Policy, please do not use the Site.
2. What information we collect
2.1 Information you provide directly
When you use the Site or contact us, we may collect information you provide, including but not limited to:
- your name, email address, phone number, postal address;
- your job title, organisation, country;
- any messages or queries you submit via forms on the Site;
- billing or payment information if you engage in paid services (where applicable).
2.2 Information collected automatically
When you visit the Site, we may automatically collect certain information through cookies or similar technologies, such as:
- IP address;
- browser type and version;
- operating system;
- the pages of our Site you visit, time and date of visit, time spent on those pages;
- the site you visited before coming to our Site (referrer);
- device identifiers and other diagnostic data.
2.3 Tracking technologies and cookies
We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies allow us to provide, personalise and improve the Site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, but if you do not accept cookies, some parts of our Site may not work properly.
3. Use of your information
We use the information we collect for various purposes, including:
- to provide and maintain our Site and services;
- to process your inquiries, requests and communications;
- to manage and improve our Site (e.g., by analysing how you use the Site);
- to personalise your experience, including content and offers relevant to you;
- to monitor and analyse trends, usage and activities in connection with our Site;
- to detect, prevent and address technical issues, fraud or illegal activities;
- for marketing and promotional purposes (where permitted) — e.g., sending you newsletters, offers, updates (you may opt out).
4. Disclosure of your information
We may disclose your personal information as follows:
- to our affiliates, subsidiaries or other entities within our group;
- to service providers, contractors or agents who perform services for us (e.g., hosting, data analysis, email delivery) and who are contractually bound to protect your data;
- to comply with legal obligations, respond to lawful requests by public authorities, protect and defend our rights or property;
- in connection with a merger, acquisition, reorganisation, sale of assets or bankruptcy;
- with your consent.
5. International transfers
Given the global nature of our operations, your data may be transferred to — and maintained on — computers located outside your country or jurisdiction. We will take appropriate steps to ensure your personal data remains protected in accordance with applicable laws.
6. Data retention
We will retain your personal information for as long as needed to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymise it.
7. Security of your information
We implement reasonable technical and organisational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100 % secure — thus we cannot guarantee absolute security.
8. Your rights
Depending on your jurisdiction, you may have certain rights regarding your personal data, such as:
- access — you may ask for a copy of the personal data we hold about you;
- correction — you may request correction of inaccurate data;
- deletion — you may request deletion of your personal data;
- object/withdraw consent — you may object to our processing of your data or withdraw consent where applicable;
- data portability — you may request an export of your data in a machine-readable format;
- lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us as per Section 10.
9. Children’s privacy
Our Site is not directed to children under the age of 16 (or applicable minimum age in your jurisdiction). We do not knowingly collect personal data from children under that age. If we become aware that we have collected personal data from a child in this category without verifiable parental consent, we will take steps to delete that data.
10. Contact us
If you have any questions about this Privacy Policy, or wish to exercise your rights, you may contact us at:
Email: info@edfusionglobal.com
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date and post the new version on this Site. We encourage you to review this Privacy Policy periodically. Your continued use of our Site after changes constitutes your acceptance of the revised Policy.